College Success Manager (Boston or Los Angeles)

Programs · Boston, Massachusetts
Department Programs
Employment Type Full-Time
Compensation $52,000-$58,000

Organization & Role

 

Thrive Scholars seeks a dynamic professional with comprehensive experience in, and a passion for, supporting low income, first-generation students and students of color in their college experience. 

 

The mission of Thrive Scholars is for high-achieving, low-income, underrepresented students to get into and graduate from top colleges equipped to reach their full career potential. Through an intensive six-year program, Thrive Scholars provides students with college counseling and academic preparation before college and a comprehensive set of academic, personal, social-emotional, financial, and career supports throughout college. This continuum of support directly addresses the unique barriers our students face in entering and succeeding at selective colleges and in competitive careers.

 

As College Success Manager (CSM), you will leverage your rapport-building and advising skills to provide tailored one-on-one coaching to our college Scholars so they thrive on campus, academically and personally, and graduate with great grades and ready for the career of their choice. In partnership with others on the College Success team, you will design and lead programming for Scholars focused on the knowledge, skills and mindsets needed for their sustained success.

 

Due to the ongoing COVID-19 pandemic, Thrive Scholars has adapted our programming, including our typically in-person Summer Academy, to a fully virtual model. When it is safe to resume the in-person Summer Academy, the College Success Manager will support students at our Summer Academy in Los Angeles. If the College Success Manager is Boston-based, this will include an expectation of a minimum of 4 weeks of on-site presence in Los Angeles during the summer. When in-person programming resumes, during the year, there may be limited travel to college campuses of students in the CSM'S caseload. 


The College Success Manager will report to the Director of College Success. 


Key Responsibilities: 


  • Individual Student Support (70%): 

Provide holistic, individual support to a caseload of approximately 55 Thrive Scholars in college, on areas of academic success (i.e. course selection, campus resources, self-advocacy) and socio-emotional success (i.e. campus culture, social integration, mental health and wellness). The Manager will be responsible for developing  individual Scholar success plans and achieving key performance metrics. The support will take place in-person when geographically possible, and, more often, through in-depth video, phone and email exchanges. The College Success Manager will also provide support to volunteer mentors who are also working with students on the Manager’s caseload. 


  • Program Design and Delivery (20%): 

Support the development and implementation of the Thrive Scholars curriculum and programming,  with a focus on supporting Scholars’ academic and socioemotional success. This will include creation and execution of events, workshops, and online courses; production of lasting resources; and group programming. The CSM will also manage program-wide community-building initiatives, including the Regional Director program and our cohort-based programming. 


  • Program Support and Administration (10%): 

The Manager will provide support across organizational departments as needed, meeting the demands for collaboration in a small organization and allowing for opportunities to learn across departments. These supports include, for example, supporting the planning and execution of Summer Academy logistics, and preparing program data for fundraising and marketing needs. 


For a candidate with extensive relevant student support and program management experience, the position may be elevated to a Senior College Success Manager level. 


The Ideal Candidate


  • Bachelor’s Degree with three or more years of professional experience in a youth serving role required
  • Highly-skilled relationship builder who is able to build strong trusting relationships with college students, volunteer mentors, and other partners 
  • Effective and adaptable coaching skills
  • Strong skills and experience with program design and execution
  • Effective public speaker and facilitator, with skills in creating and leading presentations and workshops
  • A passion for working with low-income young people of color, and expertise in the issues first-generation students face at selective colleges and in corporate settings
  • Strong organizational skills and ability to document and manage detailed data
  • Accountability for impact and an orientation towards results
  • Knowledge around, and understanding of, student experience at selective colleges


Thrive Scholars provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment based on race, color, religion, gender, gender identity, national origin, sexual orientation, age, disability, or veteran status. 


Knowing its importance to the success of our work, Thrive Scholars is committed to diversity and inclusion, and we aspire to build a diverse staff team and community. We strongly encourage people of all backgrounds to apply.


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Thrive Scholars offers a robust compensation and benefits package including high-quality health and dental insurance, three weeks of paid vacation, generous professional development funding that may be used towards clinical supervision, and access to an employer-matched retirement plan. This is a full-time non-exempt position.

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  • Location
    Boston, Massachusetts
  • Department
    Programs
  • Employment Type
    Full-Time
  • Compensation
    $52,000-$58,000